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About Me.

I'm a UX designer with experience in B2C/ B2B products in both the infant and the scaling stages. I have expertise in design system, interaction design, and usability testing, with a passion in solving complex problem through usability findings. Let's connect and discuss how I can contribute to your team's success!

Skills

Technical Skills

User Research, Affinity Mapping, Persona Creation, Competitive and Comparative Analysis, Card Sorting, Information Architecture, How Might We, Crazy Eights, Sketching, Wireframing, Prototyping, User Testing, Service Blueprint, Contextual Inquiry, Journey Mapping, User Flow, Heuristics Evaluation, Design System

Software Skills

Figma, Jira, Miro, Mural, Zeplin, Maze, Optimal Workshop, G-Suite

Essential Skills

Design Thinking, Open-Mindedness, Active Listening, Creative Thinking, Critical Thinking, Adaptability, Growth Mindset, Problem Solving, Stakeholder Management

Experience

Oct 2022 - Present

aPriori Technologies

​UX Designer

  • Increase organizational awareness of user-centered design by 400% through proactive collaboration with product, engineering, and QA team early in the UX process.

  • Increase product development speed by 300% by planning and executing design system strategy, building design system, and collaborating with cross-functional stakeholders including CXOs.

  • Reduce time on task by an average of 68% by designing features for mechanical engineers to reduce cost and collaborate efficiently.

  • Lead organizational change to include UX process in the upper stream of product development cycle by advocating a more UX-led research methodology versus sales-led customer outreach.

Jul 2022 - Jan 2024

Bootcampr

Lead ​UX Designer

  • Standardized brand’s visual language by managing and leading a UX team of three to inventory and build a cohesive design system and a style guide. 

  • Increased UX sprint velocity by 25% by training junior designers and teaching them fundamental UX principles and UX tools like Figma. 

Jan 2022 - Apr 2022

General Assembly

User Experience Design Immersive Student

  • 12-week, 400+ hour User Experience Design program focused on user-centered design methods, design thinking skills, team collaboration, and client relations. Developed a portfolio of individually and collaboratively focused in-class projects, including:

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  • Senior Citizens’ Legal Services website redesign: 

    • Redesigned the organization’s website with a team of five people by focusing on making the UI simple and accessible for elders to use, resulting in an increase of SUS score from 43.25 points to 92.49 points.

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  • Win Trust bank educational application design: 

    • Designed a mobile app that provides educational content on banking with a team of four people by making the app interactive and visually engaging, resulting in delivering an opportunity for the bank to reach family users.

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  • Tensuke Market E-commerce platform design: 

    • Designed an E-commerce platform for a local grocery shop that previously did not have an online shopping experience by providing easy to understand organizational structure and smooth checkout experience, resulting in delivering an opportunity for the shop to reach a wider customer base.

Education

1/2019 - 6/2020

Middlebury Institute of International Studies at Monterey

MA in Conference Interpretation (Japanese and English)

9/2014 - 6/2018

International Christian University

BA in Liberal Arts (Majored in Music)

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